Refund Policy

1 Scope of This Policy

This Refund Policy applies to all paid transactions made through Trueszy, including but not limited to subscriptions, in-app purchases, advertising credits, and marketplace purchases.

This policy does not apply to transactions made directly with businesses listed on Trueszy. For business-to-user transactions, please contact the business directly.

2 Subscription Refunds

Trueszy Premium Subscriptions

When premium subscriptions become available:

• You may request a full refund within 7 days of your initial subscription purchase if you have not used any premium features.
• Refunds will not be issued for partial subscription periods.
• If you cancel your subscription, you retain access to premium features until the end of your current billing period.
• No refunds are issued for accidental renewals — we recommend cancelling at least 24 hours before the renewal date.

3 In-App Purchases

In-app purchases (such as virtual credits or premium features) are generally non-refundable once consumed or activated. Exceptions:

• Purchase made by a minor without parental consent — contact us with documentation
• Technical failure that prevented delivery of the purchased item
• Duplicate charge due to a payment error

4 Business Advertising Credits

Advertising credits purchased by businesses for promoted listings:

• Unused credits may be refunded within 14 days of purchase.
• Credits that have been partially used are not eligible for full refunds. A pro-rated refund for unused credits may be issued at our discretion.
• Credits used for campaigns that have started are non-refundable.

5 Marketplace Transactions

Trueszy Marketplace (when available) will connect buyers and sellers. Marketplace refund policies:

• Digital goods: refunds at our discretion, generally only for non-delivery or significant defects
• Physical goods: subject to the individual seller's return policy
• Trueszy acts as a platform intermediary and is not responsible for goods or services sold by third-party sellers

6 App Store & Google Play Purchases

Purchases made through Apple App Store or Google Play are subject to their respective refund policies. Trueszy has limited ability to process refunds for these transactions:

• Apple App Store: Request refunds at reportaproblem.apple.com
• Google Play: Request refunds through the Google Play order history

7 Cancellation Policy

• You may cancel any subscription at any time through your device's subscription management settings.
• Cancellation takes effect at the end of the current billing period.
• Deleting the app does not cancel your subscription — you must cancel through the App Store or Google Play settings.

8 How to Request a Refund

9 Changes to This Policy

We may update this Refund Policy as new paid features are introduced. Changes will be communicated via in-app notification and the updated date at the top of this page.

Continued use of paid features after changes take effect constitutes acceptance of the updated Refund Policy.